Privacy & Security

Who are we

In this privacy policy references to we, us and our are to Global Outdoors Ltd. References to our Website or the Website are to www.koalaproducts.co.uk.

What information we collect and how

The information we collect via the Website may include.

Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.

In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose. For online card payments under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code. All online card payment transactions are handled through our accredited payment bureau Paypal. For more information on Paypal privacy policys please refer to www.paypal.co.uk

Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers help facility.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

In certain cases we may use your email address to send you information on our other products and services. Your name and address will be stored for future mailing which you can opt out of at anytime. Telephone numbers will be kept if we need to contact you regarding your order or delivery.

Please Note: Global Outdoors Ltd do not store any financial information belonging to our customers.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

Privacy
Global Outdoors Ltd
78 Higher Lane
Lymm
Cheshire
WA13 0BG