KOALA PRODUCTS accepts the following payment methods PayPal and credit/debit cards. All orders are dispatched direct from our warehouse in the UK next working day. Please allow 1-5
working days for delivery. KOALA PRODUCTS ships large items via courier
(CITY LINK / UK MAIL) Please note that drivers require a signature to deliver.
Smaller items are sent royal mail. Further Queries can be made on
07977 552284
In
this privacy policy references to we, us and our are to KOALA PRODUCTS.
References to our Website or the Website are to www.koalaproducts.co.uk.
What information we collect and how
The
information we collect via the Website may include.
Any personal details you knowingly provide us
with through forms and our email, such as name, address, telephone number etc.
In order to effectively process credit or
debit card transactions it may be necessary for the bank or card processing
agency to verify your personal details for authorisation outside the European
Economic Area (EEA). Such information will not be transferred out of the EEA
for any other purpose. For online card payments under no circumstances will we
hold sensitive payment details such as your card number, expiry date and
security code. All online card payment transactions are handled through our
accredited payment bureau Paypal. For more information on Paypal privacy
policys please refer to www.paypal.co.uk
Your preferences and use of email updates,
recorded by emails we send you (if you select to receive email updates on
products and offers).
Your IP Address, this is a string of numbers
unique to your computer that is recorded by our web server when you request any
page or component on the Website. This information is used to monitor your
usage of the Website.
Data
recorded by the Website which allows us to recognise you and your preferred
settings, this saves you from re-entering information on return visits to the
site. Such data is recorded locally on you computer through the use of cookies.
Most browsers can be programmed to reject, or warn you before downloading
cookies, information regarding this may be found in your browsers help facility.
What we do with your information
Any
personal information we collect from this website will be used in accordance
with the Data Protection Act 1998 and other applicable laws. The details we
collect will be used:
In
certain cases we may use your email address to send you information on our
other products and services. Your name and address will be stored for future
mailing which you can opt out of at anytime. Telephone numbers will be kept if
we need to contact you regarding your order or delivery.
Please Note: KOALA
PRODUCTS do not store any financial information belonging to our customers.
Your Rights
You
have the right to request a copy of any information that we currently hold
about you. In order to receive such information please send your contact
details including address and payment of £10 to cover administration expenses
to the following address:
